Contact Us

Contact Information

  • Address: 7, Lane 48, Sec. 2, Zhongshan N. Rd., 10448, Taipei City, Taiwan
  • Fax: 886-2-25239284
  • Tel: 886-2-25363001
  • Office Hours: 8:30~12:30 and 13:30~17:30, Monday ~ Friday

Inquiry Services

Besides Comments & Suggestions Forms provided in Metro stations, TRTC offers multiple ways for inquiry.

  • 24hr Customer Service: 886-2-218-12345
  • Questions for Taipei Metro, please Email to: email@metro.taipei (We will respond to your feedback within 6 working days from the day after registration. Thank you for your patience.)